PRIVACY POLICY
HGG MEDIA is committed to respecting and protecting the privacy of our customers when accessing and using the website **hggmedia.com** as well as the services we provide.
1. Information We Collect
When customers contact us or use our services, HGG MEDIA may collect necessary information such as:
* Full name, phone number, email, and contact information.
* Business or website information of the customer.
* Information related to ad accounts and advertising campaigns.
* Transaction, payment, and reconciliation information.
* Technical data such as IP address, device type, browser, and cookies when accessing the website.
2. Purpose of Using Information
Customer information is used to:
* Provide consultation and deliver services.
* Support the operation and management of advertising accounts.
* Process payments, fund budgets, and reconcile transactions.
* Provide technical support and customer care.
* Improve the quality of the website and services.
* Prevent fraud and protect system security.
* Fulfill obligations in accordance with legal regulations.
3. Information Security
HGG MEDIA implements appropriate measures to protect customer information from unauthorized access, use, alteration, or disclosure.
Customer information is only used to the extent necessary to provide and support services.
HGG MEDIA does not sell customers' personal information to third parties.
4. Information Sharing
In certain cases necessary to provide services, information may be processed through relevant platforms or partners such as Google, Meta, TikTok, payment providers, servers, or supporting technology services.
Sharing is only carried out to the extent necessary to provide the service or upon legal request from competent authorities.
5. Cookies
The website hggmedia.com may use cookies to maintain website operations, analyze traffic, and improve user experience.
Customers can change browser settings to decline or delete cookies if desired.
6. Information Retention Period
Information is retained for as long as necessary to provide services, support customers, reconcile transactions, resolve disputes, and fulfill relevant legal obligations.
When information is no longer needed, HGG MEDIA may delete or process the data in accordance with applicable regulations.
7. Customer Rights
Customers have the right to request:
* Verification of stored personal information.
* Correction of inaccurate information.
* Deletion or restriction of information processing where appropriate.
* Feedback or complaints regarding the use of personal data.
HGG MEDIA may request identity verification before processing data-related requests.
8. Customer Responsibilities
Customers are responsible for providing accurate information and securing their accounts, passwords, authentication codes, and other login credentials.
HGG MEDIA never asks customers to provide bank passwords, PIN codes, or bank OTP codes.
9. Policy Changes
HGG MEDIA may update this Privacy Policy to align with business operations, service changes, or legal regulations.
The latest version is always published at:
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
HGG MEDIA
Website: https://hggmedia.com
Email: admin@hggmedia.com
Telegram: @hgginvoice
Zalo: 0356 984 478